About the song
“Operator (That’s Not the Way It Feels)” is a poignant ballad from 1972 that showcases the storytelling prowess of singer-songwriter Jim Croce. Released as the second single from his acclaimed album *You Don’t Mess Around with Jim*, the track emerged on August 23, 1972, and quickly captured the public’s imagination. It climbed to a peak position of number 17 on the Billboard Hot 100 by December 1972, and remained on the charts for an impressive twelve weeks.
The song is a masterful example of Croce’s narrative style, framed through a conversation with a telephone operator. The lyrics present a deeply personal and emotional monologue in which the narrator seeks the contact information of a former lover who has relocated to Los Angeles with his old friend. His intent is to show them that he has moved on from their betrayal, yet he confesses to the operator that he is still struggling emotionally. The poignant moment occurs when, upon receiving the number, he is unable to read it due to tears and ultimately decides against making the call. Instead, he tells the operator to keep the dime he had used for the payphone, a gesture that underscores his sorrow and resignation.
The inspiration for “Operator (That’s Not the Way It Feels)” came from Croce’s experiences during his military service. He observed the long lines of soldiers waiting to use the payphones on base, many of whom were calling their loved ones to confirm the reality of their situations through “Dear John” letters. This vivid scene of longing and heartache deeply influenced the song’s narrative and emotional depth.
Cash Box praised the song for its compelling lyrics and storytelling, likening it to the emotional depth found in James Taylor’s work. Record World described it as a “strong story-telling tune,” highlighting Croce’s ability to perfectly match his vocal style with the song’s content.
Live renditions of “Operator (That’s Not the Way It Feels)” further cement Croce’s connection to the song, with notable performances featured on *The Midnight Special* and later included in live albums such as *Jim Croce Live: The Final Tour* and *Have You Heard: Jim Croce Live*. These performances offer listeners a glimpse into the raw, emotional delivery that made Croce a beloved artist of his time.
In summary, “Operator (That’s Not the Way It Feels)” remains a testament to Jim Croce’s skill as a songwriter and performer. Its blend of heartfelt lyrics, emotional resonance, and personal storytelling continues to resonate with audiences, making it a timeless piece in the singer-songwriter genre.
Video
Lyrics
Operator, well could you help me place this call?
See, the number on the matchbook is old and faded
She’s living in L.A. with my best old ex-friend Ray
A guy she said she knew well and sometimes hatedIsn’t that the way they say it goes? Well, let’s forget all that
And give me the number if you can find it
So I can call just to tell ’em I’m fine and to show
I’ve overcome the blow, I’ve learned to take it well
I only wish my words could just convince myself
That it just wasn’t real, but that’s not the way it feelsOperator, well could you help me place this call?
Well, I can’t read the number that you just gave me
There’s something in my eyes, you know it happens every time
I think about a love that I thought would save meIsn’t that the way they say it goes? Well, let’s forget all that
And give me the number if you can find it
So I can call just to tell ’em I’m fine and to show
I’ve overcome the blow, I’ve learned to take it well
I only wish my words could just convince myself
That it just wasn’t real, but that’s not the way it feels
No, no, no, no that’s not the way it feelsOperator, well let’s forget about this call
There’s no one there I really wanted to talk to
Thank you for your time, ah, you’ve been so much more than kind
And you can keep the dimeIsn’t that the way they say it goes? Well, let’s forget all that
And give me the number if you can find it
So I can call just to tell ’em I’m fine and to show
I’ve overcome the blow, I’ve learned to take it well
I only wish my words could just convince myself
That it just wasn’t real, but that’s not the way it feels